Terms of service

TERMS OF SERVICE

Last updated: 08/05/26

These Terms of Service govern your use of the Hannah Creak website and all purchases made through the site.

By accessing this website or placing an order, you agree to these terms.

 

General Information

This website is operated by Hannah Creak.

Throughout the site, the terms “we”, “us”, and “our” refer to Hannah Creak.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

 

Products & Availability

Many Hannah Creak garments are produced in limited quantities or as one-of-one pieces.

We make every effort to display product colours, textures, and details accurately, however variations may occur depending on screen settings and the nature of vintage or deadstock materials.

We reserve the right to:

·      Limit quantities

·      Discontinue products

·      Refuse or cancel orders at our discretion

 

Pricing & Payments

All prices are listed in EUR and include applicable taxes unless otherwise stated.

Payments are securely processed through third-party payment providers.

We reserve the right to change pricing at any time without notice.

 

Order Acceptance

Once an order is placed, customers will receive an email confirmation.

This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse orders in cases including:

·      Suspected fraud

·      Incorrect pricing

·      Stock errors

·      Inability to fulfil the order

If payment has already been processed, customers will receive a full refund.

 

Shipping & Delivery

Shipping timelines provided are estimates only.

Hannah Creak is not responsible for delays caused by;

·      Customs

·      Postal carriers

·      Strikes

·      Weather

·      Unforeseen circumstances beyond our control

Customers are responsible for any import duties or taxes applicable in their country.

 

Intellectual Property

All content on this website, including images, graphics, branding, text, and designs, is the property of Hannah Creak and may not be copied, reproduced, or distributed without written permission.

 

Limitation of Liability

To the fullest extent permitted by law, Hannah Creak shall not be liable for:

·      indirect or consequential damages

·      loss of profits

·      delays or failures caused by third parties

·      misuse of products purchased through the site

Our total liability shall not exceed the amount paid for the purchased product.

 

 

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of France.

 

Contact

For questions regarding these Terms, please contact:

studio@hannahcreak.com